Privacy Policy

Introduction
 
Welcome to Big Bash 24! This Privacy Policy explains how High Wycombe Cricket Club and Penn Street Promotions (collectively referred to as "we," "us," or "our") collect, use, and protect your personal information when you visit our website and attend our event. Your privacy is important to us, and we are committed to protecting your personal data.
 
By using our website and attending Big Bash 24, you agree to the terms of this Privacy Policy.
 
1. Information We Collect
 
1.1. Personal Information
We may collect the following types of personal information:
- **Contact Information:** Name, email address, phone number, and postal address.
- **Event Attendance Information:** Ticket purchase details, event participation, and related preferences.
- **Payment Information:** Billing address, payment method, and transaction details.
- **Communication Preferences:** Your preferences for receiving communications from us.
- **Website Usage Information:** IP address, browser type, device information, and browsing behavior on our website.
 
1.2. Non-Personal Information
We may also collect non-personal information, such as aggregated demographic data, to help us understand how our website is used.
 
2. How We Use Your Information
 
We may use your information for the following purposes:
- **Event Management:** To process ticket purchases, manage event logistics, and provide relevant information about Big Bash 24.
- **Communication:** To send you updates, promotional materials, and other relevant information about Big Bash 24 and future events.
- **Customer Support:** To respond to your inquiries, provide assistance, and resolve any issues related to the event or our website.
- **Payment Processing:** To securely process payments and manage transactions.
- **Analytics:** To analyze website traffic, improve our website's performance, and enhance user experience.
- **Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
 
3. Sharing Your Information
 
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities:
- **Service Providers:** Third-party vendors who assist us with event management, payment processing, marketing, and website maintenance. These service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.
- **Legal Authorities:** If required by law, we may disclose your information to law enforcement or other governmental authorities.
- **Event Partners:** High Wycombe Cricket Club and Penn Street Promotions may share your information with each other as necessary for event coordination and management.
 
4. Cookies and Tracking Technologies
 
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our website. They help us understand your preferences and track your usage of our site.
 
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
 
5. Data Security
 
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
 
However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
 
6. Your Rights
 
You have the following rights concerning your personal information:
- **Access:** You can request a copy of the personal information we hold about you.
- **Correction:** You can request that we correct any inaccuracies in your personal information.
- **Deletion:** You can request that we delete your personal information, subject to certain legal obligations.
- **Opt-Out:** You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
 
To exercise any of these rights, please contact us using the contact information provided below.
 
7. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review this policy periodically.
 
8. Contact Us
 
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 
High Wycombe Cricket Club 
Address: Cricket Club, London Road, High Wycombe, Bucks, England, HP11 1DE 
Email: info@hwcc.co.uk
Phone: 01494 537878
 
Thank you for choosing Big Bash 24! We look forward to seeing you at the event.
 
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Last Updated: 30th Aug 2024